Refund policy

Refund Policy

If you are not satisfied with your purchase, you can return it for a full refund within 30 days—as long as it’s unused and in its original packaging.

To initiate a return contact us at info@harlov.co

Terms

  • Returns are free for our customers if the product it’s unused and in its original packaging.
  • You have 30 days after the original date of purchase to return your order. Beyond 30 days, from the date of purchase, we are unable to refund orders.
  • The product you wish to return must be in the same condition in which it was received and undamaged in any way. Due to health concerns, all returned/exchanged merchandise must be unused and in its original packaging.
  • When we receive your return, our team will inspect it and process your refund. If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.
  • The money will be refunded to the original payment method used to make the purchase. For credit card payments, please allow 7 to 10 business days for a refund to appear on your credit card statement.
  • If you have any questions contact us at info@harlov.co